HOPPEN provides its clients, within the framework of a concession or service contract, with a phygital Hospitality admission offer
This offer includes :
- The design and installation of a reception kiosk
- The presence of qualified hosts/hostesses
- The implementation of digital reception tools (pre-admission, online payment, e-consent, etc.)
*Available according to markets
Optimising Hospitality admission for healthcare Center
The Hospitality admission solution provides healthcare center with a reception kiosk with qualified hosts/hostesses. Their task is to welcome and orientate patients.
This on-site team helps to regulate the flow of patients and visitors in and out of the hospital and thus reduce their waiting time.
Having a team dedicated to reception allows for a personalised approach to the patient, who feels listened to and is therefore more satisfied.
Benefits for the patient
- A wider range of opening hours
- Easier availability and orientation
- Quality service offers
- Reduction of stress
- Saves time
Benefits for the Center
- Internal teams can focus on their core business
- Regulation of entry and exit flows
- Optimisation of reception areas – single point
- Delegated human resources management
- Budgetary savings to be reallocated
Why choose this Hospitality admission solution ?
- Increased patient satisfaction
- Regulation of flows at reception points
- Reduction of waiting time
- Personalised patient care
- Pooling of reception staff