HOPPEN has developed a modular and customisable multiservice platform
This service improves the experience of the patient and their relatives thanks to a new approach to hospitalisation that values comfort and well-being.
The physical and/or 100% digital concierge service offers a variety of services to meet the different needs of patients, visitors and healthcare staff.
Patients can order meals, gifts and other comfort items that can be delivered directly to their room.
The concierge service also offers various services to take care of oneself, such as hairdressing, beauty care, sports or returning home, but also of one’s belongings with a dry cleaning and laundry service.
Our services
The services and items available to patients and caregivers are :
Shops
Comfort items
Shop items
Gifts
Food
Services
Esthetics
Hairdressing
Relaxation
Sport
Back home
Concierge service
Dry cleaning/ Laundry
Room or office delivery
A Multiservice Platform
Available on all types of equipment
Local and national partners
Secure Payment
Statistical analysis
Orders are simple and available 24/7
Customized features
- Online product search, selection, and ordering
- Choice of delivery date and location
- Secure online payment
- Receipt of delivery or service
- Reviews and comments are posted online and can be viewed on the platform
Further information
- Loyalty program
- Supplier evaluation
- Customer satisfaction
- Notification
- Provider feedback
- Teams at your service
Why choose the Concierge service solution ?
- An adapted service that meets your expectations
- Easy to use and accessible to all
- A personalised service
- At local market prices
- Accessible via PC, mobile or Tablet
- A choice between 100% digital concierge service and a counter service