HOPPEN’s concierge service solution

HOPPEN has developed a modular and customisable multiservice platform

This service improves the experience of the patient and their relatives thanks to a new approach to hospitalisation that values comfort and well-being.

The physical and/or 100% digital concierge service offers a variety of services to meet the different needs of patients, visitors and healthcare staff.

Patients can order meals, gifts and other comfort items that can be delivered directly to their room.

The concierge service also offers various services to take care of oneself, such as hairdressing, beauty care, sports or returning home, but also of one’s belongings with a dry cleaning and laundry service.

Our services

The services and items available to patients and caregivers are :

Shops

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Comfort items

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Shop items

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Gifts

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Food

Services

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Esthetics

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Hairdressing

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Relaxation

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Sport

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Back home

Concierge service

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Dry cleaning/ Laundry

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Room or office delivery

Service de conciergerie, de télé et téléphone hôpital

A Multiservice Platform

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Available on all types of equipment

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Local and national partners

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Secure Payment

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Statistical analysis

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Orders are simple and available 24/7

Customized features

  • Online product search, selection, and ordering
  • Choice of delivery date and location
  • Secure online payment
  • Receipt of delivery or service
  • Reviews and comments are posted online and can be viewed on the platform
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Service de conciergerie établissement de santé

Further information

  • Loyalty program
  • Supplier evaluation
  • Customer satisfaction
  • Notification
  • Provider feedback
  • Teams at your service

Why choose the Concierge service solution ?

  • An adapted service that meets your expectations
  • Easy to use and accessible to all
  • A personalised service
  • At local market prices
  • Accessible via PC, mobile or Tablet
  • A choice between 100% digital concierge service and a counter service
Centre hospitalier chm

They trust us

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Le Mans Hospital is one of the health establishments in France that uses our concierge service.

Come and discover the establishment that use our solutions !