HOPPEN group teams of experts are passionate about their work.
The human factor is not only a value within the group, all our experts share this value
Patient Services Department
The Patient Services department reviewed feedback from the field (from patients and healthcare establishments), analyses it, and discusses it with the other Group divisions in order to ensure efficiency in the services delivered today and those of tomorrow.
Director of Patient Services
He act as a link between HOPPEN’s Group various departments and the client health establishments in order to meet patients’ expectations and needs.
What is most important to him is to be close to our teams on site to enable them to provide a quality service to the patients, their families and their carers who place their trust in us
Regional manager for the East
It is through the competence of our on-site teams and the related animation that the regional manager can develop and grow the objectives
Regional manager for Center-East
He defines and leads the offer for patients and hospital staff.
He is committed to providing the best possible service to patients before, during and after their stay.
He helps the teams on a daily basis to deliver a personalised and attentive service.
He is also working on the concierge service of the future in cross-functional projects by imagining a more digital offer, total support or by adapting the offer to all types of establishments
Arthur De Verthamon
Head of Concierge Services
He has to offer them solutions that facilitate, optimise and sustain their operations and experiences.
Regional manager for South-East
It is through the competence of our on-site teams and the related animation that the regional manager can develop and grow the objectives.
Regional manager for North and Ile de France
He will be your sales contact for the French North regions.
With his experience in these areas, he will be able to help you in your reflection and your renewal strategy
Sales Manager North : Public sector
The challenge is what motivates him day after day.
The opportunity to provide satisfaction to the various customers and meet their needs and a daily relational exercise.
He proposes interconnections with the HIS present in the structures in order to give them flexibility and efficiency to the care teams.
Sales Manager North and West : Private sector
Digital Customer Relationship Assistant
Sophie is an advisor for national referencing through framework agreements. She takes on challenges every day, and shares her experience with the team.
Being a sales representative means being able to listen and adapt to all types of situations to advise customers and guide them towards the best solution while creating a relationship of trust.
“To live each day a beautiful personal experience favoured by the exchange, the respect, the motivation, the success and the possibility of realizing oneself fully in a fascinating job”
Sales Manager : Private sector
My objective : Based on a professional organisation, to provide health establishments with the right elements and arguments and to guarantee them that our solutions meet the needs and strategic challenges of their establishment
Sales Manager South : Public sector
International export department
He believes that commitment, initiative, understanding and flexibility are essential qualities.
With his experience, he leads his team in a dynamic way with a lot of mutual support.
Our goal is to improve the patient experience, to optimise the daily operations of each medical center and to simplify their internal processes
International export Director
She assists the international team in carrying out their missions
Work-study export assistant
Her tasks are to manage international projects, establish and maintain effective communication with all project stakeholders, support the team to optimise sales tools, while ensuring good coordination, support the planning and execution of promotional activities and support the team in daily tasks and organisational processes
Diana Carolina Silva
International Project Manager
This includes preparing the technical and financial response, including the development of the business plan, drafting, presentation and negotiation.
On the pre-sales side, its team provides technical support to sales managers for BtoB and BtoC projects.
Technical audits of installations, production of demo kits, specific studies, etc.
Proud of the involvement of her team, their commitment and the good spirit that reigns there. Everyone responds and remains available to give a hand, finalise a file, send our answers.
A fine example of solidarity and mutual aid between colleagues.
Pre-sales Director and tenders response
He is also responsible for the deployment of our solutions to our numerous customers.
Pre-sales means advising, supporting and assisting customers in their projects.
It also means promoting the skills and work of our teams, with a hightech touch
Christophe Bremont Garcin
Project Manager – Pre-sales engineer
Her role is to advise, support and assist client in their projects
Fanny Le Goff
This is followed by the follow-up of client contracts, commercial proposals, invoicing, annual activity reports, etc.
This consists of understanding the current needs of establishments, evaluating their feasibility and anticipating their future needs to ensure the deployment of our solutions and a lasting relationship
Administrative and commercial assistant
In order to meet these challenges and to be able to respond favourably to all the requests we receive, we have to anticipate future needs and ensure that the team has the necessary resources to carry out their missions.
It is also important to capitalise on our experiences and to know how to look at past achievements in order to deduce areas for improvement
Deployment department Director
He is the technical link between the project managers and the developers/devops.
The project managers are essential for his daily missions, they are in contact with healthcare center and cross-check the client’s information, which allows for a smoother and more trouble-free installation
Solution expert technician
It is an exciting job because of its diversity, sometimes demanding, which requires a lot of anticipation and availability
Solution expert technician
The Project Manager orchestrates all the parties involved, both internally and externally, before, during and after the deployment
Work-study Project Manager
Would you like to know more ?
All our teams are at your disposal to help you with your project.
Contact one of our experts to get more information and advice !