Choose your business model
*Applicable according to the market
The success of a patient hospitality project relies on :
- The quality of the technological solutions implemented
- The associated patient’s services
- … but also, on the commercial operating models implemented
HOPPEN has the capacity to provide all operating models, namely :
- Outsourcing services or concession contracts
- Internalisation via investment, rental, or pay-per-use models
Each of these models has its advantages and attention points that need to be understood to build a hospitality policy in line with the healthcare center’s strategy
Outsourcing strategy : Concession
Outsourcing the operation of multimedia and hospitality services means entrusting a professional in the sector with patient services so that you can focus on your core business : care
Benefits
- Focus on your core business : care
- Have your hospitality services managed by an expert in the sector
- Increase cost control
- Benefits from additional services : reception management, concierge services, etc.
Attention points
- Think about outsourcing the whole hospitality services (reception, conviviality area, subscription pathway, etc.)
- Upstream design of the patients hospitality services
Internalisation strategy
Internally manage the multimedia services means; leveraging on your actual staff to manage the patient’s experience.
Benefits
- Optimise your hospitality revenues
- Control and manage patient’s hospitality services
- Access HOPPEN’s tools and expertise
Attention points
- Assessing your financial risk
- Acknowledge of the HR impacts of insourcing
Would you like more information?
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Contact one of our experts for more information and advice !